Diagnostics & Troubleshooting

Licence Settings

You can view licence information in Licence Settings available in the Settings area. You can update a licence by selecting the Update Licence button.
You will have the option to either update the existing licence or generate a new licence request via the Send Licence Request to Gold-Vision Support or manual download options.


Tip: To enable features such as Mapping, you have the option to Register users Gold-Vision.


If your license is invalid you may have more users enabled than the licence permits. In this case you may need to disable some users to allow your system become accessible again.

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