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Articles tagged "office_365" returned 9 results.

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Configuring Modern Authentication for Gmail

Pre-Requisites Users must be using GSuite  including  Gmail business email.  GSuite must be setup with a company domain.  The GSuite user must be an administrator in order to create a service Account. The user must have access to the Google Cloud Platform.  The user must have access to the Admin section of the Google Apps Dashboard.   

Mail Tracking Settings for Gmail

Navigate to Settings→ Users→ Select a User from the list.

Mail Tracking Settings for Office 365

Navigate to Settings→ Users (Administrators)→ select a user from the list.

Calendar Settings for Office 365

Navigate to Settings→ Users→ Select a User from the list.

Calendar Settings for Gmail

Navigate to Settings→ Users→ Select a User from the list.

Mail Tracking & Calendar Troubleshooting

Message Advice (401) UnauthorizedLogin Failed Typically this message indicates that a username or password is incorrect within the mail tracking setup. Most mail tracking configurations require a username and password of an user or service account in order to connect to a mailbox. Review the core Mail Tracking Setup guides to learn how to update this information.…

Setting up a service account for Office 365 & Exchange

Please note: For information on configuring with Modern Authentication, please click here. Introduction Gold-Vision automatically tracks email (and synchronises Tasks, Appointments and Contacts from MS Exchange) by using a service on the local server to login to users' mailboxes and record messages into the CRM system. The settings for privacy and exclusions outside of this…

User Mail Tracking Setup with Basic Authentication

Please note: For information on configuring Mail Tracking with Modern Authentication, please click here. Gold-Vision can be setup to automatically track emails (and synchronises Appointments, Contacts and Tasks from Microsoft Exchange, Office 365 or Google) by using a service on the Gold-Vision server to access users' mailboxes and track emails. Click here to find out more…