Integrations

Using the Adobe Sign Integration

Generating and Sending eSign Documents

There are three methods users can use to generate and send eSign Documents. Use method 1 if you don’t need to edit the document before sending, method 2 if you do, or method 3 if you already have a document saved somewhere else.

Method 1 – If you don’t need to edit your file before it’s sent

1. Click the Word icon against the required Gold-Vision item.
2. Select the document template then choose Output as eSign Document.
3. Add the file name – this is the name of the document you are sending 4. Add the recipients – Contacts or Users 5. Add the document name – this appears in the email from Adobe Sign  6. Add any comments 7. Click Generate Document 8. Your document will then be sent to your recipients by Adobe and the file will be saved in your eSign document area

Method 2 – If you want to edit your file before you send it

1. Click the Word icon against the required Gold-Vision item
2. Choose Save to file output and click Generate document If using Chrome – Click to copy the path and paste it into Windows explorer – this will open the document
If Using IE or Edge – click Open/ Edit Document
3. Make your changes to the document and save it 4. On the eSign Section, click on the + and pick the document you have just created and saved
5. Add the file name – this is the name of the document you are sending 6. Add the recipients – Contacts or Users 7. Add the document name – this appears in the email from Adobe Sign  8. Add any comments 9. Click Generate Document
10. Your document will then be sent to your recipients by Adobe and the file will be saved in your eSign document area  

Method 3 – If your document is saved somewhere else…

1. In the documents section against the item you want to send your document from, click on the item folder (not the eSign one!)
2. Click on the three dots on the right hand side 3. Choose Add File and browse and select the file you want to add
4. On the eSign Section, click on the + and pick the document you have uploaded
5. Add the file name – this is the name of the document you are sending 6. Add the recipients – Contacts or Users 7. Add the document name – this appears in the email from Adobe Sign 8. Add any comments 9. Click Generate Document
10. Your document will then be sent to your recipients by Adobe and the file will be saved in your eSign document area.

Tip

Tip: if you need to change the sender details, you will need to edit your Adobe account holder name in account settings.

What happens next

Adobe sign will send the document and when it’s signed, this updates the eSign section on your item
Submitted Sent to the signatories
In progress Signed by at least one signatory
Signed Signed by all signatories
Cancelled Cancelled (by clicking the cross next to the document)
  Adobe Sign will notify by email when the document has been signed.

Tip

Tip: If the document is sent to multiple contacts Complete in order tick box will ensure the document is signed in the same order as the contacts/ users have been added.

View eSign Documents

eSign documents can be viewed in the eSign section. Click here to find out how to add the section to the screen design.

There is also main list called eSign Documents that you can add to a menu or favourites.


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