Service Status

Issue reported by SendGrid (Gold-Vision Connect’s email sending engine) regarding the blocking of Outlook Consumer Domains

Message issued by SendGrid: Starting around 3:00 am PST on January 14, our engineers began investigating an issue with emails sent to Microsoft Outlook Consumer domains. Some customers may experience an increase in email block rates to Microsoft Outlook Consumer domains which include Hotmail and Outlook domains. Our Engineers are working with Microsoft. We will provide another update in two hours or as soon as more information becomes available. 

See more from SendGrid here: https://status.sendgrid.com/

We are monitoring this issue closely with SendGrid to ensure minimal impact to customers. Impacted domains include @live.com/co.uk, @outlook.com/co.uk and @hotmail.com/co.uk. If you have further questions on this matter please contact our support desk at support@gold-vision.com.

Planned Outages for Essential Maintenance:

Planned Outages for Essential Maintenance:

Message issued by SendGrid: Starting around 3:00 am PST on January 14, our engineers began investigating an issue with emails sent to Microsoft Outlook Consumer domains. Some customers may experience an increase in email block rates to Microsoft Outlook Consumer domains which include Hotmail and Outlook domains. Our Engineers are working with Microsoft. We will provide another update in two hours or as soon as more information becomes available. 

See more from SendGrid here: https://status.sendgrid.com/

We are monitoring this issue closely with SendGrid to ensure minimal impact to customers. Impacted domains include @live.com/co.uk, @outlook.com/co.uk and @hotmail.com/co.uk. If you have further questions on this matter please contact our support desk at support@gold-vision.com.

Planned Outages for Essential Maintenance: