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Service Status

UK & Europe

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    Gold-Vision Hosted

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Every Sunday, 00:00-04:00 GMT

    – Every 3rd Saturday, 20:00-23:59 GMT

    – Last Sunday of the month, 06:00-12:00 GMT

     

    History of  Outages:

    29 September 2025 10:20 GMT – An network issue impacted availability for some hosted customers. Resolved 10:30.

    24 July 2025 08:00 GMT – Azure app service issue causing problems for some SSO users. Resolved 09:12.

    09 June 2025 14:00 GMT – An issue is impacting availability for some hosted customers. Resolved 14:18.

     

  • service up icon

    Gold-Vision Connect

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Every Sunday, 00:00-04:00 GMT

    – Every 3rd Saturday, 20:00-23:59 GMT

    – Last Sunday of the month, 06:00-12:00 GMT

  • service up icon

    Gold-Vision API

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Every Sunday, 00:00-04:00 GMT

    – Every 3rd Saturday, 20:00-23:59 GMT

    – Last Sunday of the month, 06:00-12:00 GMT

  • service up icon

    Gold-Vision Marketing

    Service is up and running

    Last updated 29/10/2025 15:58

    Outage

    We are aware of an outage within Azure affecting many hosting providers such as us. Gold-Vision Marketing is currently unreachable because of this. We are monitoring the situation.

     

    Planned Outages for Essential Maintenance:

    Our systems will be unavailable due to patching during the following windows:

    – Every Sunday, 00:00-04:00 GMT

    – Every 3rd Saturday, 20:00-23:59 GMT

    – Last Sunday of the month, 06:00-12:00 GMT

North America

  • service up icon

    Gold-Vision Hosted

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Saturday 10th May, 03.00-04.00 CST

    – Every Sunday, 00:00-04:00 CST

    – Every 3rd Saturday, 00:00-04:00 CST

     

     

  • service up icon

    Gold-Vision Connect

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Saturday 10th May, 03.00-04.00 CST

    – Every Sunday, 00:00-04:00 CST

    – Every 3rd Saturday, 00:00-04:00 CST

  • service up icon

    Gold-Vision API

    Service is up and running

    Last updated 29/10/2025 15:58

    Planned Outages for Essential Maintenance:

     

    Our systems will be unavailable due to patching during the following windows:

    – Saturday 10th May, 03.00-04.00 CST

    – Every Sunday, 00:00-04:00 CST

    – Every 3rd Saturday, 00:00-04:00 CST

     

Not sure what to do? Our support team is ready to help

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Vulnerability Disclosure Program

If you believe you have discovered a vulnerability within our software, please use the following link to report.