Integrations

Jira Fuse Integration Overview

Jira is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence.

 

Jira for Gold-Vision CRM

With the Gold-Vision Fuse Jira integration, you can bridge the gap between CRM activities and Jira issues to create a unified, productive environment. Move customer complaints, support tickets, and feature requests directly into Jira for swift action, while maintaining complete transparency across teams.

Faster issue resolution – Push customer-reported issues (like feature requests or complaints) directly from Gold-Vision into Jira as Issues. This ensures technical teams are notified quicker and reduces response times.

Improved tracking & reporting – Monitor how issues progress through development pipelines, track resolutions, and gain actionable insights to better plan resources and prioritise workloads.

Keep everyone aligned – With a single source of truth, both Gold-Vision and Jira users can access essential, up-to-date information. CRM users see Jira references, statuses, and fix versions, while Jira users gain crucial customer context.,

Seamless collaboration – Break down silos between customer-facing teams (e.g., customer support) and technical teams (e.g., engineering or product development) by automatically sharing critical information in real time.

Shared Data

 

Info

Interested in the Jira Fuse integration? Get in touch with us here and a member of the team will reach out to you!

 


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