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Articles tagged "raise_issue" returned 22 results.

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Lead capture

...specific page(s) using the touch point configurations options, and set the ‘Raises Over’ Touch Point score. Next, add an action. We’ve chosen to Raise an Alert in Gold-Vision for Sales...

Resources

...for helpful tips & more. Not sure what to do? Our support team is ready to help Raise a Support Ticket All requests are logged with our support team and...

Contact Support

Raise a Support Ticket All requests are logged with our support team and you will receive a response shortly. Raise a ticket Or Contact the Support Team Chat online, send...

Administration

User Settings Design Data Global Settings Alerting & Workflow Products, Tax, Currencies Diagnostics & Troubleshooting Gold-Vision API Not sure what to do? Our support team is ready to help Raise...

Portal View – Examples

View the Portal When logging on to the portal users will see the Account and / or Activity details as defined when designing your Portal. For more information on how...

Enable Portal Access

Contact Screen Design Access to the Portal is enabled via the Contact record in Gold-Vision. The Administrator user needs to add the Portal Section to the Contact record screen in...

What Is GDPR? Including Best Practice

...to the Preparing for the General Data Protection Regulation PDF for more information. Raise awareness in your business and get key stakeholders involved. Start a risk register to record any...

Outlook Plugin Troubleshooting

...Start Right click Outlook Select More > Run as Administrator Review the Windows Event Logs Check the Windows Application event logs for signs of issues. Information from the event viewer...

Mail Tracking & Calendar Troubleshooting

When Gold-Vision mail tracking is not working as expected, there can be a number of reasons behind the issue. This could range from configuration errors to network-related problems. Below is...

Logs & Log Settings

...show any issues with mailbox connections to Exchange/Gmail. GoldScheduleLog_yyyy_mm_dd.txt – Log for the Gold-Schedule service, which controls automated processes such as mail tracking, reminder alert checking and firing of alerts...