Search Results
Articles tagged "raise_issue" returned 26 results.
Page 1 of 3
Jira Fuse Integration Overview
...into Jira for swift action, while maintaining complete transparency across teams. ✅ Faster issue resolution – Push customer-reported issues (like feature requests or complaints) directly from Gold-Vision into Jira as...
Lead capture
...specific page(s) using the touch point configurations options, and set the ‘Raises Over’ Touch Point score. Next, add an action. We’ve chosen to Raise an Alert in Gold-Vision for Sales...
Service Status
...– An network issue impacted availability for some hosted customers. Resolved 10:30. 24 July 2025 08:00 GMT – Azure app service issue causing problems for some SSO users. Resolved 09:12....
Administration
User Settings Design Data Global Settings Alerting & Workflow Products, Tax, Currencies Diagnostics & Troubleshooting Gold-Vision API Not sure what to do? Our support team is ready to help Raise...
Resources
...for helpful tips & more. Not sure what to do? Our support team is ready to help Raise a Support Ticket All requests are logged with our support team and...
What Is GDPR? Including Best Practice
...to the Preparing for the General Data Protection Regulation PDF for more information. Raise awareness in your business and get key stakeholders involved. Start a risk register to record any...
Enable Portal Access
Contact Screen Design Access to the Portal is enabled via the Contact record in Gold-Vision. The Administrator user needs to add the Portal Section to the Contact record screen in...
Portal View – Examples
Logging on When a user clicks on the URL they will be presented with a login screen where they can enter their email and password. There is also a link...
Mail Tracking & Calendar Troubleshooting
When Gold-Vision mail tracking is not working as expected, there can be a number of reasons behind the issue. This could range from configuration errors to network-related problems. Below is...
Outlook Plugin Troubleshooting
...Start Right click Outlook Select More > Run as Administrator Review the Windows Event Logs Check the Windows Application event logs for signs of issues. Information from the event viewer...
